the best service ever. we are so happy with our new SUV?
I have previously given great reviews to their service department, who are AMAZING, but I recently decided to buy a new car from this branch as well. As someone who is typically weary of car dealerships, this location has absolutely exceeded my expectations consistently. Let’s start with Amy, my salesperson. Amy is who I would 100% recommend dealing with, and she is about 75% of the reason I chose to buy another Honda and work with this dealership. Not only was she completely upfront and honest the entire time, she was incredibly patient and NOT pushy whatsoever. She BENT OVER BACKWARDS to make sure that I was comfortable and happy with my experience, and did not hound me like most salespeople when I gave her my number, even though she checked up regularly and updated me on deals and pricing. She wound up getting me the perfect car, for the perfect price, without forcing me to compromise on anything. I felt so comfortable and she was the first car salesperson I have ever actually trusted. If I’m in the state by the time I’m ready for another car, I will certainly be returning to her. While everyone was polite and helpful, the only other person I had direct interaction with was the finance guy Terry. I had poor experiences with the finance department at Dellenbach Subaru, but Terry also made me feel completely safe and appreciated as a customer. It was like night and day. He didn’t overquote me for things I didn’t need, he wasn’t pushy, and he was very helpful and attentive to all my questions. Plus, he worked hard to get me the best interest rate possible. Oh, and on top of ALL of that, Amy, Terry, and the rest of the crew knew I was on a time crunch before work and worked their butts off to get me in and out within an hour. Amy even had the car washed, filled with gas, and detailed the night before to make sure I had a quick and painless experience, and Terry definitely made sure I understood everything but did not waste my time with extra offers. Oh, and the service department was ALSO helpful in quickly getting my old vehicle records for the person I sold it to. AMAZING car buying experience, this team is great, Amy is incredible, and I will be recommending them to everyone.
Best place to find Honda parts
About two years ago we started bringing our Hondas to Honda of Greeley. We are Loveland residents but we were were not please with the service at the other Honda dealership we were going to. It was the BEST switch we have made!!! Their technicians are so courteous on the phone while making appointments (which I LOVE having so I don't waste my day getting my oil changed) as well as in person. Our latest experience was one no one would want to go through, but Honda of Greeley w...ent above and beyond to make sure we were taken care of! We purchased our daughters 2008 Honda Civic a year and a half ago. About a month ago, she said the car was "smoking" we got it into a shop close to our house to have a diagnostic ran just to find out it had a crack in the engine block. After doing a lot of research on the issue, we found that this was a common problem among that year make and model and most of what we found lead us to believe we were simply out of luck. However, we found a consumer reports that stated because it was such a wide spread problem the warranty was extended to 10 years. I called Honda of Greeley and they got the car in right away. As it turned out, the Civic did have the classic problem, however it was just outside of its warranty. Honda of Greeley went the extra mile and called Honda. They were able to get us a brand new engine ($7000) covered under warranty!! We will be lifelong customers of Honda of Greeley because of their outstanding service! Brie Berry
Awesome experience. Always friendly, efficient. Will go nowhere else.
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